1. Introduction
Welcome to Jeetbaj. We believe that a trusted gaming platform's greatest responsibility is keeping its users' personal information completely safe. This Privacy Policy explains what data Jeetbaj collects, how it is used, who it is shared with, and how it is protected.
By accessing jeetbaj.id or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform. If anything is unclear, feel free to reach out to our support team — we're always ready to help.
Jeetbaj's Privacy Commitment
Your personal data is never sold. We only collect what is necessary and store it with the highest level of security. Transparency is our most important principle.
2. What Information We Collect
Jeetbaj collects various types of information to operate the platform. This data falls into three main categories:
A) Information Provided Directly
When you register with Jeetbaj or update your account, the following information is collected:
- Full name and date of birth (for age verification)
- Email Address & Mobile Number
- Password (stored in encrypted form, not visible to anyone)
- Location details (city, country)
- Payment method details (bKash/Nagad number, USDT wallet address)
- Identity document details for KYC verification
B) Automatically Collected Information
When you use our website, some information is collected automatically:
- IP Address & Device Type
- Browser information and operating system
- Pages visited and time spent on each
- Login Time & Location Data
- Gaming history and transaction records
C) Information Received from Third Parties
In certain cases, we may receive limited information from third-party payment gateways or identity verification providers — solely for the purpose of confirming your transactions and identity.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Age & Identity Verification | Yes |
| Email & Phone | Account Communications | Yes |
| Payment Information | Deposit/Withdrawal Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Data | Improving User Experience | Optional |
| KYC Documents | Legal Compliance & Verification | Prior to Withdrawal |
3. How Information Is Used
Jeetbaj uses collected data only for specific, legitimate purposes. We never use your information unnecessarily. The primary use cases are:
- Account Management: For registration, login, and account updates.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To assist you with any questions or issues you may have.
- Security Assurance: To prevent fraud, scams, and money laundering.
- Personalized Experience: To show you games and promotions tailored to your preferences.
- Legal Compliance: To meet regulatory requirements.
- Service Improvement: Analytics to improve platform quality and performance.
4. Information Sharing & Disclosure
Jeetbaj never sells your personal information. However, limited data may be shared with third parties in specific circumstances:
Payment Processor
Transaction data related to bKash, Nagad, Rocket, or USDT processing may be shared with our payment gateway partners, who also adhere to strict privacy policies.
Identity Verification Provider
Licensed verification agencies may be used to confirm your identity during the KYC process.
Legal Obligations
We are legally obligated to provide relevant authorities with information in compliance with court orders, government investigations, or anti-money laundering laws.
5. Cookie Policy
The Jeetbaj website uses cookies to make your experience smoother and more personalized. Cookies are small text files stored in your browser.
- Essential Cookies: These cannot be disabled as they are required to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your language preferences and settings.
- Analytics Cookies: To understand which pages are visited most — fully anonymized.
You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some website features.
6. Security Measures
Jeetbaj uses industry-standard technology and processes to keep your data secure. The core elements of our security framework are:
- TLS/SSL Encryption: All data transfers are protected with 256-bit encryption.
- Password Hashing: Your password is encrypted and stored using the bcrypt algorithm.
- Two-Factor Authentication (2FA): For added security on your account.
- Firewall & DDoS Protection: Our servers are protected against external attacks.
- Regular Security Audits: Independent third-party experts conduct regular audits of our systems.
- Restricted Access: Only authorized personnel have access to your information.
Please keep in mind that no method of transmission over the internet is 100% secure. We recommend keeping your account password strong and never sharing it with anyone.
7. Your Rights
As a Jeetbaj user, you have several important rights over your own data:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Under specific conditions, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
- Right to Data Portability: You can receive your data in a portable format.
- Right to Object: You may object to certain types of data processing.
To exercise any of the above rights, please contact our support team. We typically respond within 7 business days. Please note that some data may not be erasable due to legal obligations.
8. Minor's Information
Jeetbaj is strictly not intended for anyone under the age of 18. We do not knowingly collect or process personal information from minors. If we become aware that a minor has created an account by mistake, that account and all associated data will be deleted immediately.
If you become aware that a minor is using our platform, please notify us immediately.
9. Data Retention Period
How long Jeetbaj retains your data depends on the type of information and the purpose it was collected for:
- Active Account Information: For the full duration that the account remains active.
- Transaction Records: Up to 5 years after account closure, as required by law.
- KYC Documents: Up to 5 years, as required by legal obligations.
- Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 12 months.
- Support Contact: Deleted 2 years after the issue is resolved.
Once the retention period expires, your data is securely and permanently deleted or anonymized.
10. Changes to Privacy Policy
Jeetbaj may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance by email or through the website. Continuing to use the platform after an update is considered acceptance of the revised policy.
We encourage you to review this page from time to time. The date of each update will be noted at the top of the page.
11. Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team will respond to your message within seven business days.
Email: [email protected]
Our live chat support is also available 24/7. Your trust and privacy are our top priority at Jeetbaj.