Will my balance be safe if I self-exclude?

Yes, any balance in your account remains completely safe during self-exclusion. Once the self-exclusion period ends, you can withdraw your balance after completing a successful identity verification.

Do deposit limits take effect immediately?

Lowering your limit takes effect immediately. Increasing it requires a 7-day waiting period for your protection — to prevent impulsive decisions made in the heat of the moment.

What is the difference between a cooling-off period and self-exclusion?

A cooling-off period is a short-term break (1–42 days) during which you cannot place new bets but can still access your account. Self-exclusion is long-term (6 months – 5 years), during which access to your account is completely blocked.

Where can I get help if I develop a gaming addiction?

Reach out via Jeetbaj's 24/7 live chat or email support. Our trained team will guide you to the right help and professional resources. You can also talk to a family member or a trusted friend.

Can minors open an account on Jeetbaj?

No. jeetbaj strictly prohibits account registration by anyone under 18. Age is verified at sign-up and identity is confirmed through the KYC process.

jeetbaj | Responsible Gaming — Play Smart and Stay in Control

Our Responsible Gaming Tools

Jeetbaj offers a range of effective tools and features to keep players safe — so gaming always stays fun and in control.

Setting Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase it, a 7-day waiting period applies.

Session Time Limit

Set a time limit for how long you play in a single session. When the time is up, you'll automatically receive a break reminder. This is a highly effective feature for preventing excessive play.

Cooling-Off Period

If you feel you need a short break, you can temporarily suspend your account for 24 hours to 6 weeks. You will not be able to log in during this time.

Self-Exclusion

If you want a long-term break, you can self-exclude for 6 months to 5 years. During this period, promotional emails will stop and reactivating your account will require specific verification.

Gaming History Review

You can view your full gaming and transaction history at any time. Knowing how much time and money you've spent makes it easier to make informed decisions.

Reality Check Messages

At set intervals, on-screen messages will remind you how long you've been playing and how much you've spent. This feature helps you stay aware of your activity.

What is Responsible Gaming
Warning Signs
Self-Assessment
How to Set Limits
Safe Gaming Tips
Minor Protection
Support & Contact

1. What Is Responsible Gaming

Responsible gaming means treating gaming purely as entertainment — not as an essential part of life. On Jeetbaj, it means knowing when to play, how long to play, and how much BDT to spend. Keeping conscious control of these three things is what keeps gaming enjoyable.

Responsible gaming is a key principle in the industry. Most people enjoy gaming casually and harmlessly, but for a small number it can become an addiction. Jeetbaj is committed to reducing that risk. We want every one of our users to stay healthy and happy.

Remember — winning and losing in games is always a matter of chance. No strategy or system can guarantee a win at casino games. Avoid chasing losses by placing bigger bets to recover what you've lost — that's the first rule of responsible play.

Jeetbaj's core principles: We believe gaming should be enjoyable, safe, and in control. Player wellbeing and peace of mind are our highest priority.

2. Signs of Problem Gaming

Problem gambling and gaming addiction develop gradually and can be hard to recognize early on. Watch out for the following signs in yourself or someone you know:

Repeatedly returning to the game to chase lost money
Lying to family or friends about how much you spend on gaming
Feeling restless, irritable, or anxious when not gaming
Neglecting work, studies, or family responsibilities to play
Borrowing money or selling assets to fund gaming
Repeatedly trying to quit gaming but failing
Using gaming to cope with stress or depression
Betting more money than you can afford to lose

Warning: If you notice two or more of the above signs in yourself, take a break from gaming immediately and seek professional help. Acknowledging the problem is the first step toward solving it.

3. Self-Assessment

Ask yourself the following questions. If you answer "yes" to most of them, consider using our responsible gaming tools or seeking help.

Ask Yourself

Are you spending more time or money on gaming than you planned?

Is gaming affecting your sleep, eating, or time with family?

Are you starting to see gaming as a source of income or a way out of financial problems?

Are you playing again after a loss to shake off anger, frustration, or sadness?

Has someone close to you expressed concern about your gaming habits?

Do you find yourself unable to stop gaming even when you want to?

4. How to Set Limits

You can easily set various limits from Account Settings on Jeetbaj. The steps and limit types are outlined below:

Log In to Account

Go to Settings Menu

Find and click the "Account Settings" or "Responsible Gaming" section.

Choose Limit Type

Deposit limit, session time, cooling-off, or self-exclusion — choose the tool that suits your needs.

Set a Limit on Amount or Time

Enter your preferred amount or duration and confirm.

Limit takes effect immediately

Reducing your limit takes effect immediately. To increase it, a 7-day waiting period applies for your security.

Limit Type	Duration	Time to take effect
Deposit Limit (Daily)	24 hours	Instant
Deposit Limit (Weekly)	7 days	Instant
Deposit Limit (Monthly)	30 days	Instant
Session Time Limit	1–24 hours	Instant
Cooling-Off Period	1–42 days	Instant
Self-Exclusion	6 months – 5 years	Instant

5. Safe & Responsible Gaming Tips

Follow these responsible gaming tips on Jeetbaj to keep your experience enjoyable at all times:

Set a budget before you play — only bring what you can afford to lose.
Never treat gaming as a source of income — it's entertainment, not an investment.
Do not play while under the influence of alcohol or any substance.
Set a time limit before each gaming session and stick to it.
Don't place big bets out of anger after a loss.
Take regular breaks — stepping away for at least 15 minutes every hour is a healthy habit.
Balance gaming with other leisure activities.
Review your gaming history regularly.
Spend time with family and friends — don't let gaming get in the way of your relationships.
If in doubt, take a break right away — that's not weakness, it's courage.

Keep in Mind: The best players aren't those who play the most — they're the ones who play mindfully and know their limits.

6. Protection of Minors

Jeetbaj strictly prohibits gaming for anyone under 18. We verify age at registration and confirm identity through our KYC process. That said, protecting children in a home environment is also a personal responsibility.

If you have children or teenagers at home, take the following steps:

Use parental control software on gaming devices.
Keep your Jeetbaj account password out of reach of children.
Keep bank cards and payment details out of children's reach.
Always log out after a gaming session on a public or shared device.
Have an open conversation with children about the risks of online gaming.

If you suspect a minor has accessed your account, contact our support team immediately. We will act promptly.

7. Support & Contact

For any gaming-related concerns or issues, Jeetbaj's support team is available 24/7. Our trained support agents can assist you in Bengali with complete confidentiality.

Live Chat: Click the chat icon at the bottom right of the website for an instant response.
Email: [email protected] — A response will be provided within 24 hours.

Remember — asking for help is not a sign of weakness. Acknowledging a problem and seeking support takes real courage. jeetbaj is always here for you.

On Jeetbaj Play Responsibly

Important Warning